GDPR Compliance Policy

No Excuses Agents LTD GDPR Compliance Policy.
 

  •  Who is collecting the data?
    – No Excuses Agents LTD is collecting the necessary data to allow the normal functioning of our eCommerce website: www.thesexshop.eu
  • What data is being collected?
    ~ Information collected for all Registered Users:
    – First Name
    – Surname
    – Email Address
    – IP Address
  • If a user fills out their Address information the below information is also collected.
    – Mobile Number
    – Address
    – City
    – Postcode
    – Country
    – Home Telephone Number
    – Title (Optional)
  • What is the legal basis for processing the data?
    ~ The legal basis is “Necessary” we only collect data to complete the functions of the website. Without the data that a user has opted to put into our website we cannot complete the actions of the website or of the services the company offers.

 

  • Will the data be shared with any third parties?
    ~ The data provided is shared with 3 third party companies.
    ~ SegPay Payment Gateway
     This is our main payment processor
    The information provided to SegPay LTD is vital for us to deliver the clients orders. The following information is provided.
    – First Name
    – Surname
    – Mobile Number / Home Telephone Number
    – Address
    – City
    -Postcode
  • How will the information be used?
    ~ The information will only be used to fulfil the running requirements of what our website is offering or required to function.
    ~ Clients that have selected to Opt in to our marketing and promotional material will only receive marketing and promotional material from that company and no other third-party company.
  • How long will the data be stored for?
    ~ Client Data will be stored 7 years from their last activity, if a client has not made a purchase within 7year’s but is still actively using their account to view products or visit our website, we see this as confirmation they would still like to remain within our system.
    ~ Accounts that have had no activity on our website within 7 years will be completely removed from our Databased, they will also receive confirmation that their account has been removed.
  • What rights does the data subject have?
    ~ The Data subject has the rights to remove all information they have provided to us and stored for the necessary running of our website, the data we provide to third parties cannot be removed by No Excuses Agents LTD as we do not own the data, however we can assist in the removal of information and instruct our clients on how they can remove all data from a third party that we work with.
    ~ The Data subject has the right to view all data we have collected from them and to request the data in a downloadable and easily readable format.

 

  • How can the data subject raise a complaint?
    ~ The Data subject can raise a complaint via
    ~ Email: [email protected]