Terms and Conditions

Terms and conditions of use

By registering and accepting thesexshop.eu Terms and Conditions you confirm that you are at least 18 years of age and all information and details provided are your correct, current and complete details. You agree that you will not use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party, if we suspect fraudulent account activity or behaviour we reserve the right to suspend, restrict or terminate your access to the Website at any time without notice.

If you wish to contact us please email [email protected]

Images are for illustration purposes only and may differ from the actual product received. Colours on some items, in particular (but not limited to), cosmetic items, may vary due to limitations within the photographic process and screen variations.

All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.

We accept payment by credit/debit cards: Visa Debit, Visa, Mastercard, Delta, No Excuses Agents LTD will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment.

For our full delivery details and pricing and our returns policy please visit ‘Deliveries and Returns’

Refunds will be processed via the original payment method, unless otherwise agreed by management.

Thesexshop.eu does not store any credit or debit card details, all card payments are made through SegPay which is a secure site.

The price of a product shall be as stated on the website at the time you place your order except in the case of obvious error. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price. In this event we will either contact you to confirm your order at the correct price, or cancel your order and ensure all funds are returned.

Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details, or full address details. Thesexshop.eu reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.

In some circumstances, initial postage prices quoted at the time of ordering may not be sufficient to cover actual postage costs. Should this be the case, thesexshop.eu reserves the right to request payment of the price difference in the postage costs prior to fulfilling and dispatching the order.

Thesexshop.eu reserves the right to cancel or refuse orders at any time, restrict quantities of certain items, or deliver certain orders to the Billing Address only at the discretion of our management.

Thesexshop.eu reserves the right to withdraw, restrict use of promotional codes, and restrict use of promotional codes in conjunction with one another.

Once an order has been placed, thesexshop.eu is not able to guarantee that changes to an order can be made prior to the order being dispatched.

Thesexshop.eu reserves the right to leave blank any gift cards which are deemed to contain offensive or inappropriate language.

If thesexshop.eu is unable to fulfil part or all of your order due to stock becoming unavailable we will try to offer an alternative item or we will refund your payment for items we are unable to supply. Thesexshop.eu will not be obliged to offer any additional compensation in any form for disappointment suffered.